Returns & Policies
We will gladly accept returns or exchanges on unworn/unused merchandise within 10 days of receipt. Straps that have been mounted on a watch are considered to be "used." Exchanges can be made for any other item(s) we have in stock. If your original order was more expensive than your exchange, we will refund the difference (minus any shipping charges). We are unfortunately not able to accommodate exchanges for an item(s) that are more expensive. We would take your item(s) back for a refund, and a new order can be placed.
Returns and exchanges must be mailed back to Watch Aficionado 24 at your own expense, except in the (rare) case that we made a mistake with your order(s). Exchanged items will be mailed back to you at Watch Aficionado 24 expense. In most cases, exchanges will be mailed back to you via First Class Mail, both domestically and internationally. We will do our best to execute your refund or exchange within 1 to 2 business days after receiving it.
Refunds are only for the actual amount that you paid for the item, inclusive of any discounts you received. Refunds are given inclusive of any tax paid on the original order. A refund of your original shipping charge is not typically included unless certain criteria are met, since we did spend the money to ship you the item.
Please contact us
in order to make a return or exchange.